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Executive Office Management Madar

An executive office, rendered in software.

Madar coordinates tasks, engagements, and decisions across the offices of Ministers, Governors, and Deputy Governors, Arabic-first, Hijri by default, and isolated to a single office per instance, with role authority and an append-only record built into the core.

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Six surfaces, one ministerial workflow

Every capability traces to a requirement in the BRD. The identifiers below are the actual traceability IDs carried through the codebase.

  • Task lifecycle

    New → Assigned → In Progress → Under Review → Completed → Closed. Transitions are sequential, stage by stage in order, and a Closed task is strictly read-only for every role.

  • SLA escalation

    When a due date lapses, the breach flags immediately and both the Executive and Office Manager are notified, then again every 24 hours until resolved. Fully automatic.

  • Calendar & engagements

    Internal and external engagements (meetings, site visits, ceremonies, travel) on one grid, with double-booking caught before you save.

  • Role-aware dashboards

    The Executive sees the whole office. The Office Manager sees workload and escalations. Staff see only their own work, with isolation enforced at the query layer itself.

  • AI document analysis

    Upload a document and Madar returns a summary, a suggested task type, key entities, and recommended actions, each with a confidence rating. Advisory only: everything saved passes an explicit Accept.

  • Append-only audit log

    Every create, transition, reassignment, and escalation is recorded. Append-only by database design: a Postgres trigger blocks any update or delete. Entries are read-only for every role once written.

The Office Manager's console

A representative view of the platform: the workload dashboard alongside the advisory AI Suggestion Panel, in Madar’s real interface vocabulary.

  1. 01

    The office on one console

    Tasks, deadlines and escalations for the whole office on one dashboard, with each role seeing what it is authorized to see.

    Madar · Office Manager
    Active
    24
    Under review
    6
    Delayed
    3
    Closed · 30d
    41
    T-1447-0312Draft response to the Ministry of EnergyLegal
    T-1447-0298Inter-ministerial coordination memoCommittee
    T-1447-0305Procurement bylaw feasibility studyStudy
    T-1447-0311Q3 committee briefing packCommittee
    AI Suggestionadvisory only

    A request from the Ministry of Energy for a legal opinion on the updated procurement bylaw, due within ten working days. (High)

    Suggested type:LegalMinistry of EnergyProcurement bylaw10 working days
    AcceptIgnore

    These suggestions are AI-generated and advisory only. The Office Manager is responsible for all final decisions.

  2. 02

    Engagements and deadlines in step

    Engagements and SLA milestones sit on one grid, and a double booking is caught before it is saved.

    Madar · CalendarThis week
    Sun
    Ministry of Energy · Meeting
    Mon
    Tue
    Site visit · NEOM
    Wed
    T-1447-0298 due · SLA
    Thu

    Engagements and SLA milestones on one grid; double-booking is caught before you save.

  3. 03

    A record that holds

    Every creation, transfer, reassignment and escalation is logged in an append-only trail the database itself protects.

    Madar · Audit LogAppend-only
    1447-03-12 · 10:02SystemEscalated T-1447-0298 · SLA breach
    1447-03-12 · 09:14Office ManagerCreated T-1447-0312
    1447-03-11 · 15:40Staff · LegalSubmitted T-1447-0305 for review
    1447-03-11 · 08:20Office ManagerClosed T-1447-0290

    Append-only by design: a Postgres trigger blocks any edit or delete.

Three roles. Authority, separated by design

Each role sees only what it is authorized to see. Separation is enforced at the data layer itself.

  • المسؤول التنفيذي · READ

    Executive

    Minister, Governor, or Deputy Governor. Read-only oversight of the entire office and its escalations; the role’s one permission is to read.

  • مدير المكتب · WRITE

    Office Manager

    Full authority over tasks, the calendar, and the AI Suggestion Panel. Manages the department registry and staff role types, reviews and closes work, and reads the full audit log.

  • منسوبي المكتب · ASSIGNED

    Staff Member

    Reads and writes only their own assigned tasks. Classified by role type: Business Follow-up, Advisory, or Legal.

The executive office, coordinated in one auditable system.

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